Yes, as Aruba Nature Explorers recommends this third-party Tour, we will be monitoring its quality from the date of the tour until the end, checking customer satisfaction and more. In the unfortunate case you are not satisfied with this tour and have proven and genuine reasons, our team will do an analysis based on the best practice in tours and excursions, and based on this will compensate you partially or totally the tour activity you have booked with us. For this, please email email@example.com
Note; It is important for you to acknowledge that the tour operator executing the tour is responsible for all aspects related to the tour, from insurance to security and more. And We are only offering you the booking system for you as a guest adn for them as a Tour operator.